I had a good experience buying Milky No Way, so I decided to buy Sel à vie after smelling a sample. I also picked one up for a friend who loved it. Unfortunately, when I received it, the product didn’t smell the same—a few similar notes, but a slightly cheap-smelling fragrance, with the sunny notes almost absent and a slightly plastic-like scent. I contacted customer service, who told me that variations are normal depending on the batch. No offer of an exchange or refund was made, as I had already sprayed the perfume. In short, a double disappointment for me and my friend. It’s a real shame because we went from genuine enthusiasm to massive disappointment. In short, perfumes that smell great in theory, but customer service that unfortunately clearly prioritizes cost-cutting or convenience over customer satisfaction and loyalty...